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Installation guide

How to activate Windows Server and RDS CALs

For Windows Server and Remote Desktop Services (RDS) CAL licences bought from DelTrix Technology. Server work affects every user on your network, so plan a maintenance window.

Windows Server 2012 to 2025Admin rights neededPlan downtimeInternet connection needed

Before you start

Check these first:
  • Your key matches the server you are activating: the same version (for example 2019 or 2022) and the same edition (Standard or Datacenter).
  • You are signed in with an administrator account.
  • You have a current backup of the server.
  • You know whether your server is a full installation or an Evaluation edition. Evaluation editions must be converted first (see below).

Activate Windows Server

  1. Check your edition

    Open Command Prompt or PowerShell as administrator and run DISM /online /Get-CurrentEdition. If the result includes "Eval", follow the evaluation steps further down instead.

  2. Enter your key

    Run slmgr /ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX, replacing the Xs with your key. You can also use Settings > System > Activation > Change product key on newer versions.

  3. Activate

    Run slmgr /ato. A message should confirm that the product activated successfully.

  4. Check that it worked

    Run slmgr /dlv. The License Status line should say Licensed.

If you have an Evaluation edition

  1. Convert and activate in one step

    Open Command Prompt as administrator and run the command for your edition:

    • Standard: DISM /online /Set-Edition:ServerStandard /ProductKey:YOUR-KEY /AcceptEula
    • Datacenter: DISM /online /Set-Edition:ServerDatacenter /ProductKey:YOUR-KEY /AcceptEula

    The server restarts, sometimes more than once. When it is back, check activation with slmgr /dlv.

  2. Important

    A domain controller cannot be converted from Evaluation this way. For a domain controller, or for Essentials editions, email us before you start.

Install RDS CALs

  1. Add the Remote Desktop Licensing role

    In Server Manager, click Manage > Add Roles and Features, choose Remote Desktop Services, and add Remote Desktop Licensing. Skip this step if the role is already installed.

  2. Activate the licence server

    Open Server Manager > Tools > Remote Desktop Services > Remote Desktop Licensing Manager. Right-click your server, choose Activate Server, and use the automatic connection method.

  3. Install your CALs

    Right-click the server again and choose Install Licenses. For the licence program, choose License Pack (Retail Purchase) and enter the code from your email. Select the product version and the licence type (Per User or Per Device) that match what you bought.

  4. Set the licensing mode

    Tell your Remote Desktop servers to use this licence server and the same mode as your CALs. In an RDS deployment, use Server Manager > Remote Desktop Services > Deployment Overview > Tasks > Edit Deployment Properties > RD Licensing.

    Or use Group Policy: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Licensing.

  5. Check that it worked

    Open RD Licensing Diagnoser from the same Tools menu. It should show no errors and list your installed CALs.

If something goes wrong

My CALs are not being used

Check that the licensing mode (Per User or Per Device) matches the CAL type you bought, and that the session host points to the correct licence server. Run RD Licensing Diagnoser for details.

My CAL version does not match my server

CALs must be the same version as the server or newer. For example, 2019 CALs work with a 2019 server but not with a 2022 server. Email us if you bought the wrong version.

slmgr shows error 0xC004F069 or 0xC004F050

The key does not match the installed edition. Check that a Standard key is going onto Standard (not Datacenter), and that the version matches.

Should I do this myself?

If the server runs your business, we recommend letting us do it remotely. Email us for a quote, or get it included with our IT support plan.

Stuck? We will help you activate it

Reply to your order email, or email support@deltrixtech.co.za with your order number and a screenshot of the error. Activation help is free for every customer. IT support clients get full remote installation free of charge.

Keep your licence key private. Each key activates the number of devices stated on the product, and a key that is shared or posted online can be blocked by the manufacturer.